My Articles

The hot topic among Chief Human Resources Officers (CHROs) of large organizations these days is the upskilling and reskilling of the workforce. By upskilling I mean teaching employees new competencies to…

These days it seems you can’t buy a cup of coffee without being asked to fill out a customer satisfaction survey. But, despite companies’ well-intentioned efforts to get customer feedback,…

A few years ago two young entrepreneurs created a startup with a mission to save lives. Working quietly, without fanfare, they developed a technical solution that does just that. It’s…

In 1776 the Declaration of Independence proclaimed that “all men are created equal”. Although progress has been made since then, the promise of those words is yet to become true…

Part of the difficulty in dealing with the COVID-19 crisis is that nearly six months into it we have almost as many unknowns as we did in the beginning. Vaccine…

I can’t think of a more difficult situation for a leader than having to deal with the unthinkable: A pandemic. A devastating hurricane.  An unprecedented economic or political crisis. Over the…

During my business career I have led through many crises and learned important lessons. From experiences I developed a framework for leaders encountering turbulent times. It involves assessing the situation and facing…

There is a lot of talk about innovation in business these days; about creativity, not so much. And yet, the two go hand in hand. Creativity in a business environment stands…

Which is most important for organizations trying to come up with the next breakthrough: having a culture of innovation or establishing a separate structure devoted to innovation? As with many…