2014 – 2016
2007 – 2014
2004 – 2006
2002 – 2004
2000 – 2002
1997 – 2000
1994 – 1996
1992 – 1994
1985 – 1990
1974 – 1985
Responsible for the company’s integrated Business Solutions group which serves more than 3.5 million business customers in nearly 200 countries and territories, including nearly all of the world’s Fortune 1000 companies. Overall responsibility for AT&T’s wireless business operations in Mexico and DIRECTV in Latin America.
Responsible for over 121 million wireless customers and 3.5 million business customers covering nearly all of the Fortune 1000 companies in over 100 countries globally.
Ralph was responsible for the nationwide operations of AT&T Mobility, wireless unit of AT&T. AT&T Mobility generates over $49 billion in revenues (on an annual basis) with over 77 million customers and more than seventy thousand employees. In October 2008, Ralph also assumed responsibility for AT&T’s consumer markets.
As the COO for Cingular wireless, Ralph was responsible for sales, marketing, network operations, technology planning, and customer service. Ralph was also responsible for the integration of Cingular Wireless and AT&T Wireless.
In this capacity Ralph was responsible for the wireless operations serving more than eleven million customers in eleven countries in Latin America (Argentina, Brazil, Chile, Colombia, Ecuador, Guatemala, Nicaragua, Panama, Peru, Venezuela, and Uruguay).
In this position Ralph was responsible for rolling out broadband services throughout BellSouth’s territory. It was basically like running a startup company. Ralph was charged with the task of leading a cross-functional team responsible for all aspects of the new technology. They started with thirty thousand customers at the end of 1999 and grew the business to more than six hundred thousand customers by the end of 2001, making them the fastest-growing broadband provider in the United States.
In this position Ralph was responsible for all network operations in the states of Florida, Alabama, Louisiana, and Mississippi. Ralph’s job was to deliver more than $4 billion in revenues while leading more than fifteen thousand people.
Responsible for sales, service, repair, and collections of consumer services for the state of Florida for BellSouth. During this time, Ralph completed the Darden Executive Program at the University of Virginia (1994). His time at Darden proved to be a great learning adventure and helped to further improve his educational background.
Responsible for network operations in North Dade County, Florida for BellSouth. The responsibilities included the engineering, installation, repair, and construction of the telecommunications network. This was one of the divisions that was impacted by Hurricane Andrew in 1992.
In 1985 Ralph accepted a rotational assignment at the Bell Communications Research (Bellcore) Technical Education Center in Lisle, Illinois. At first Ralph was responsible for the development of the transmission curriculum and the transmission laboratories at the center. Following this assignment Ralph was promoted to be responsible for the switching curriculum and switching laboratories. During this time Ralph was responsible for the development of the new multi-vendor switching labs. And while all this was going on, Ralph earned his MBA from Northern Illinois University to help eliminate a “yes-but” (Yeah, Ralph is a good manager, but he doesn’t have an advanced business degree) that might keep him from advancing further in the organization.
Graduated with a bachelor of science in mechanical engineering (BSME) degree from Florida Atlantic University. Ralph was hired right out of school by Southern Bell and placed in the Initial Management Development Program (IMDP) as a facility engineer in Plantation, Florida. The IMDP program was designed to develop high-potential college hires (proving his grandmother was right when she insisted that Ralph continue on to college).